Last updated January 27, 2026
Due to health and safety concerns, returns of food products are generally not accepted. However, if an item arrives damaged or incorrect, please contact us within 2 days to initiate a claim.
Definitions: In the terms and conditions, seller shall mean the company Natural Foods Inc. it's employees, officers, directors, agents or other representatives. The user and/or buyer shall mean any company, person, buyer, purchaser, agent, broker, user, consumer or other representatives, either purchasing, using, or communicating, online or otherwise with the seller. “Use” or “sales” shall mean any interactions and/or sales between the seller and the user or buyer.
Copyrights: All material on this site is copyrighted. Material may not be copied except where expressly stated to make links to this site. Refer to the Copyright Policy for more information.
Trademarks: All Trademarks are those of their respective owners with no inference being made, either imagined or implied that this site is endorsed or sponsored by those respective owners.
Submissions: Any submissions, helpful suggestions, ideas, comments, help of any kind or any benefits or potential benefits given to seller by phone, email, chat, verbal, fax, letter or otherwise shall be considered given freely with no obligations of any kind.
Health: The seller and this site does not provide medical advice and is not intended to diagnose, treat, or cure any disease, including physical, mental, psychological or otherwise. Please consult a healthcare professional before using any product.
Privacy: We believe in safeguarding personal privacy. Please refer to the Privacy Policy for more information.
Email: Email addresses are in picture format. Spammers and email sellers cannot obtain email addresses from pictures with website scanning robots. We encourage other sites to do the same. This policy if followed by all websites would eliminate most of the profits made by email spam companies and by so doing effectively end the vast majority of spam in the world today. Please refer to the Privacy Policy for information on the safeguarding of email addresses.
Links: Links made to other sites from this site are for the free benefit of the user. All use of other sites are the sole responsibilities of the user and are at the user's sole risk.
Quality: All foods are sold for human consumption and are guaranteed to be clean, sound, healthful, and wholesome in compliance with the United States Food and Drug Administration.
Exports: Products are not guaranteed for legal import outside the U.S. Buyers are responsible for compliance with their local laws or and any laws they are exporting product to. All pricing is in U.S. Dollars.
Usage: The use of this site signifies the agreement and acceptance of these terms and conditions. The terms and conditions apply to all usage of this site, all communications and all sales both online or otherwise.
Phone Orders: Due to the availability of similar products, phone orders require a $150 minimum. Errors in phone orders are the responsibility of the buyer.
DISCLAIMER: TO THE FULLEST EXTENT PERMISSIBLE BY LAW NO WARRANTIES ARE MADE EITHER EXPRESS OR IMPLIED BY ANY INFORMATION ON THIS SITE, BY EMAIL, FAX, CHAT, PHONE OR OTHER RELEVANT MEANS. THE USE OF ANY PRODUCTS AND INFORMATION IS AT THE SOLE RISK OF THE USER, AND THE SUITABILITY FOR SUCH USE IS THE USER'S SOLE RESPONSIBILITY. THE USE OF THIS SITE AND ITS INFORMATION, PRODUCTS AND OTHER INFORMATION OR PRODUCTS OBTAINED FROM SELLER IS USED AT THE SOLE RISK OF THE USER. THIS INCLUDES BUT IS NOT LIMITED TO DIRECT, INDIRECT, PUNITIVE, INCIDENTAL AND CONSEQUENTIAL DAMAGES TO THE COMPANY, IT'S EMPLOYEES, OFFICERS, DIRECTORS, AGENTS OR OTHER REPRESENTATIVES. THE VIEWING, BROWSING, USE OF THIS SITE AND/OR BUYING FROM SELLER INDICATES ACCEPTANCE AND AGREEMENT OF THESE TERMS AND CONDITIONS THE SAME AS A SIGNED WRITTEN CONTRACT WHICH LEGALLY BINDS THE PARTIES INVOLVED. EFFORT IS MADE TO MAKE THIS SITE THE MOST TRUSTWORTHY AND ACCURATE AS POSSIBLE. SOMETIMES INFORMATION, PRINT AND PICTURES WILL BE INACCURATE AND MAY CONTAIN TYPOGRAPHICAL ERRORS AND OUTDATED INFORMATION, USE OF WHICH IS SOLELY AT THE USERS RISK.
CALIFORNIA: THESE PRODUCTS CONTAIN CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS AND REPRODUCTIVE HARM. THIS IS MOSTLY TRUE FOR CONCENTRATED PRODUCTS BY NATURAL DRYING AFTER HARVEST (DRIED: FRUITS, HERBS, SPICES, VEGETABLES, POWDERS {MILK, PROTEINS, SUPERFOODS, LEAVES, ROOTS, GRASSES ETC.}, ETC.) AND NATURALLY CONCENTRATED PRODUCTS BEFORE HARVEST (MINERALS, BARKS, SEEDS: {NUTS, SEEDS, BEANS, SPICE SEEDS, LEGUMES, BERRIES, COCOA, ETC.} ETC.). THESE PROPERTIES ARE TRUE FOR BOTH NATURAL AND ORGANIC ITEMS. SEE OUR CA PROP65 PAGE FORE MORE INFORMATION.
Limitation of Liabilities: Any and all liability shall be limited to the purchase price of the items purchased from the seller. In the event of no purchase being made any and all liability shall be limited to a maximum of one hundred US dollars ($100.00).
Pictures: Actual pictures of foods are presented rather than artist renditions. Artist renditions are on nearly all packaging in supermarkets and many websites. It is sometimes difficult to determine size and exact colors over the internet. No claims can be accepted for the shading of colors or sizes.
Orders: A confirmation is immediately presented and emailed to the buyer. Quantities may be limited and deliveries delayed during times of shortage. Guarantees are not made as to the fulfillment, timely delivery or pricing. Pricing on confirmation will never increase without buyers' approval. Orders are considered accepted upon shipment of products.
Manufacturers: Buyers are responsible for ensuring ingredients meet manufacturing requirements. Any products made with our ingredients are the sole responsibility of the buyer.
Allergies: Allergens are processed in the same facility including Peanuts and Tree Nuts. Procedures are set in accordance with FDA Standards to limit the possibility of cross-contamination between products.
Origin: Foods are obtained from around the world from the best available sources.
Substitutions: When a brand name manufacturer changes a product then the newer product which may have different wrapper pictures, flavors, colors, wording etc. will be considered an acceptable substitution. The product will typically always change before the picture. Similar substitutions of similar or higher quality may be made.
Sales: All sales are made in United States Dollars and are final 10 days from date of shipment except if delivery is more than 5 days after the date of shipment, then the sale is final 5 days after the delivery.
Claims: For accuracy, documentation purposes and management oversight all claim (non-court/legal proceedings) must be made by email, please see the Contact Page.
Delivery: Most orders ship the next business day, some do not. Sometimes there are heat limitations, items temporarily out and/or payment requirements. The providing of an order to a carrier constitutes delivery to the address shipped. Air shipments are not provided when a shipment is not received when expected. Please allow ample time for delivery.
Address Correction: Many incorrect addresses are corrected for free before shipment. When the carrier charges for an address change the fee is passed on to the buyer. A correct address can be verified by using the USPS Zip Code Finder. In the event a reshipment is required due to incorrect or incomplete information provided by the purchaser, including an incorrect shipping address, a $5 shipping charge will be assessed prior to reshipment.
Title and Damages: Title to goods passes to the Buyer upon delivery to the shipping carrier or the Buyer's designated vehicle. Natural Foods Inc. (Bulkfoods.com) reserves the right to select the shipping carrier and determine the routing of all shipments.
If the Buyer discovers any damage to the shipment upon unloading, it is the Buyer’s responsibility to obtain verification of the damage from the carrier’s agent and to file a claim directly with the carrier.
In the event of a short shipment, or if the carrier denies a claim and the Buyer wishes to file a claim with Natural Foods Inc., the claim must include a signed acknowledgment of the damage by the carrier’s agent, along with all necessary documentation required for a public carrier claim. This documentation must be received by Natural Foods Inc. within 2 days of unloading the shipment.
Claims submitted without proper documentation or not received within the required timeframe may be denied at the discretion of Natural Foods Inc.
Cancel / Returns: Cancellations before shipment are rarely possible due to fast order processing. Please refer to the Cancel / Returns Policy for more information.
Severability: If any of these terms become, or are deemed invalid, then only the invalid parts shall be void. The balance of the parts shall remain in force and valid.
Heat Sensitives: An order may be canceled, shorted the heat sensitive items, called/emailed for insulated box addition or held to ship at a later date according to our best judgment or by following the comments submitted with the order.
Discount Codes: By participating, customers agree to be bound by these Terms & Conditions. These Terms & Conditions must be complied with for a discount to be valid. Discounts limited to one (1) per customer. Discounts are not transferable, or redeemable for cash. Each discount is identified by a code and has different rewards. A discount cannot be applied to an order previously placed. If the discount code is not entered at the time of purchase, the purchase will not be eligible for the discount. Discounts are valid for a limited time only. If a discount is applied and an order (in accordance with the cancellation policy) is cancelled at a later stage by the customer, the discount will no longer be valid.
ARBITRATION AGREEMENT
PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
This agreement includes a mandatory arbitration provision. Except for disputes that qualify for small claims court, you and Natural Foods Inc. (BulkFoods.com) agree that any dispute, claim, or controversy arising out of or relating to these Terms of Use, any products or services sold or offered by Natural Foods Inc., or any aspect of the legal relationship between you and Natural Foods Inc., shall be resolved through final and binding arbitration, rather than in court.
This includes claims based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and applies to all disputes regardless of when they arose.
1. GOVERNING LAW AND RULES
THIS ARBITRATION SHALL BE GOVERNED BY THE FEDERAL ARBITRATION ACT (FAA) AND SHALL FOLLOW THE CONSUMER ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN EFFECT AT THE TIME THE ARBITRATION IS INITIATED, EXCEPT THAT AAA WILL NOT ADMINISTER THE ARBITRATION UNLESS BOTH PARTIES EXPRESSLY AGREE TO SUCH ADMINISTRATION.
IF THE PARTIES ARE UNABLE TO AGREE ON AN ARBITRATOR, EITHER PARTY MAY PETITION A COURT OF COMPETENT JURISDICTION TO APPOINT ONE. THE ARBITRATION SHALL TAKE PLACE IN LUCAS COUNTY, OHIO, UNLESS ANOTHER LOCATION IS MUTUALLY AGREED UPON.
2. CLASS ACTION AND JURY WAIVER
YOU AND NATURAL FOODS INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING.
THE ARBITRATOR MAY NOT CONSOLIDATE MULTIPLE PARTIES' CLAIMS OR PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING UNLESS BOTH PARTIES EXPRESSLY AGREE.
THE ARBITRATOR MAY AWARD INJUNCTIVE, DECLARATORY, OR MONETARY RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO RESOLVE THAT PARTY’S INDIVIDUAL CLAIM. ANY RELIEF AWARDED SHALL NOT AFFECT OTHER USERS.
3. ARBITRATION PROCEDURE
To initiate arbitration, you must send a written notice to:
Legal Department
Natural Foods Inc. (BulkFoods.com)
3040 Hill Avenue
Toledo, Ohio 43607
Email: [email protected]
Your notice must include:
· Your name, mailing address, email address, and phone number
· A description of the legal claims asserted and the factual basis for those claims
· A description of relief you are seeking
· Physical or electronic signature of the original party seeking arbitration
· The physical or electronic signature of any legal counsel or other representative purporting to represent the party seeking arbitration.
4. MASS ARBITRATION FILING PROVISION
If 25 or more similar arbitration demands are filed against Natural Foods Inc. (BulkFoods.com) by the same or coordinated counsel:
· The parties agree to group claims into batches of up to 25, with a single arbitrator per batch.
· The first batch will proceed as a bellwether, and its results may inform the resolution of subsequent claims.
· The parties agree to participate in good-faith global mediation following the bellwether batch.
· No arbitration fees shall be due for demands beyond the first batch unless and until this batching process is followed.
5. LEGAL FEES AND COSTS
Each party shall bear its own attorneys’ fees and legal costs, unless otherwise provided by law or awarded by the arbitrator based on the circumstances of the case.
Small Claims Court Exemption
Either party may seek relief in small claims court for disputes or claims within the scope of that courts jurisdiction and on an individual (non-class) basis only. If the party initiates an arbitration asserting a claim that falls within the jurisdiction of a small claims court, the other party may, in its discretion, require that the arbitration demand be withdrawn and that the claim be filed in small claims court in Toledo Ohio.
6. RIGHT TO OPT OUT
You may opt out of this Arbitration Agreement within 30 days of your first purchase by sending written notice to:
Legal Department
Natural Foods Inc. (BulkFoods.com)
3040 Hill Avenue
Toledo, Ohio 43607
Email: [email protected]
Your notice must include your full name, mailing address, email used for your purchase, and a clear statement that you wish to opt out of arbitration. This opt-out will not affect any other part of the Terms of Use.
7. SURVIVAL AND SEVERABILITY
This Arbitration Agreement shall survive termination of these Terms of Use. If any portion is found to be unenforceable, the remaining provisions shall remain in effect.
Laws and Courts: The prevailing laws of Ohio and the United States shall apply to these terms and conditions. It is agreed that any small claims legal proceedings against the seller must be made in and are subject to the jurisdiction of the Courts in Toledo, OH USA.
Email Communications: To opt-out of promotional email communications you must either send an email to the address listed on the Contact Us page requesting to be opted out or click "Unsubscribe" located at the bottom of received promotional email(s).
Modifications: These terms and conditions and the pages referred to in these terms and conditions may be modified, changed and/or added to or deleted from at any time.